It is essential that every participant read the program before registering.

Company info

Faroe Trekking Sp/F
Fjalsgøta 42
FO-100 Tórshavn
Faroe Islands

Website: https://faroetrekking.com
Email: info@faroetrekking.com
Phone number: +298 28 98 18

Vat no.: 574899
Registration no.: 5154

Bank account:
Betri Banki
Bank adress: Yviri við Strond 2
Swift: EIKBFOTF
IBAN: FO4291810001319894

BOOKING ON LINE

A booking form or a registration letter for each person must be completed and sent to Faroe Trekking. The final confirmation of your booking, depending on the availability of space on the tour, will be sent to you by email.

By filling out the booking form you are confirming that you understand, and have accepted our booking conditions.

If the balance is not paid in time we are entitled to cancel your booking in which case you will be liable for the cancellation charges detailed under your account “Orders” and “Cancelled”. In addition your will get an auto-email with the subject “Your booking at Faroe Trekking is cancelled”.

After the settlement, you will receive documents concerning the tour. They contain the last useful information from Faroe Trekking; the essential things for your trip; equipment list, bibliography and other formalities.

INSURANCE

When booking, it is required that you are covered by insurance (accident, cancellation).

Before your arrival, we must have the following information:

  • Your personal contract number, the name and address of your insurance company, and their emergency telephone numbers.
  • The Name / Surname, address and telephone number of one of your family member whom we could contact if necessary.

All trips, which are interrupted or shortened by participants for some reason, do not obligate Faroe Trekking to make any kind of reimbursement for the lost days.

CANCELLATION BY YOU

If you wish to cancel your booking, you must notify us by writing immediately a telegram, fax or recorded delivery letter. The following cancellation fee will apply (calculated per person), counting from the date we receive your written notification:

  • Up to 90 days prior to departure 15%
  • 89 to 60 days prior to departure 30%
  • 59 to 30 days prior to departure 50%
  • 29 to 10 days prior to departure 75%
  • 9 days or fewer prior to departure 100%

All trips, which are interrupted or shortened by participants for some reason, do not obligate Faroe Trekking to make any kind of reimbursement for the lost days.

CANCELLATION BY Faroe Trekking

If Faroe Trekking must cancel the tours for some reason, the client or our correspondent will be informed 40 days before the trip’s departure and the participants will be fully reimbursed. However, they will not be able to make any claim of compensation. For this reason participants should avoid to book and pay any personal travel arrangements, which is not refundable. If the minimum required number of people notified on the program is not fulfilled, the tour could be cancelled: unless all participants accept to pay a supplement calculated exactly according to the number of participants. You will be informed at least 40 days before departure.

Program modification
Faroe Trekking reserves the right to reverse or change the route according to unforeseen natural events or sudden events such as volcanic activity or alert, or impassable river, late or early snow.

RESPONSIBILITY

During the Trip

In the light of the specialty of our tours, we cannot take any responsibility of any changes in legislation, in dates, in timetable, nor in itinerary which occurs before or during the trip, in particular if these changes are provoked by uncontrollable circumstances (blocked roads, swelling of a river, being remote from medical care, communication difficulties etc.) which could threaten the security of the participants. These changes do not create any compensation commitments on behalf of the agency.

Every participant must conform to the advice and instructions of the expedition chief or tour leader represented by Faroe Trekking. Nonetheless, that person cannot be held responsible for incidents, accidents or physical injuries due to personal imprudence.

Aerial Transport

We cannot take any responsibility if the dates of your trip (both ways) have to be modified because of wrong booking or air transport perturbation. All extra expenses concerning any delays at arrival, as for departure, will be on the charge of the participant (lost luggage, hotel, meal, airport-transfer, extra transfer to reach the group or to leave before the end of the trip, telephone etc.).

Faroe Trekking cannot rectify any omission on behalf of the airways.

The prices mentioned in the program do not include: tip, insurance, personal drinks and personal expenditures, airport transfers.

Our prices are indicated in danish kroner – local currency.